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home watch services

My Home Watch Concierge

Serving Santa Rosa and Escambia Counties and the cities and towns of Gulf Breeze, Navarre, Midway, Pensacola Beach, Navarre Beach, and Perdido Key

At My Home Watch Concierge, we know about absentee ownership.

Home Watch: A visual inspection of a home or property, looking for obvious issues.

As a professional commitment to our clients, we are an Accredited Member of the National Home Watch Association.  To achieve Accreditation, the owners of My Home Watch Concierge were background checked, and required to provide proof of insurance and honesty bond.  Along with these requirements annually, we must meet continuing education requirements insuring the use of industry best practices.

We often hear the saying, “We live where others come to vacation.” This statement perfectly encapsulates the allure of the Emerald Coast of Florida.  With its pristine sugar-white sand beaches, crystal clear emerald waters, endless blue skies, and abundant sunshine, this region is nothing short of paradise.

As property owners ourselves, we fully grasp the responsibility that comes with owning a piece of this paradise.  We understand that maintaining your cherished property is a year-round commitment, one that demands attention not only when a storm is on the horizon, but consistently throughout the year.

For absentee property owners in Santa Rosa and Escambia County, relying on the kindness of neighbors and friends has been the only option.

At My Home Watch Concierge, we’ve recognized this need for comprehensive property care, and we’re here to bridge that gap.  Our mission is to provide property owners like you with the peace of mind you deserve. We are your trusted partners in preserving your little slice of paradise, ensuring that it remains in pristine condition, year in and year out.

With My Home Watch Concierge, you no longer need to rely solely on the kindness of others; you have a dedicated team of experts who are passionate about safeguarding your investment.  Welcome to a new era of property care on the Emerald Coast,

Returning to your piece of paradise should be an experience filled with joy and rejuvenation. That’s precisely where we come in, to ensure that stepping back into your cherished property feels like arriving back at your happy place. Whether it’s arranging additional services before your arrival or responding promptly to your requests, My Home Watch Concierge is your trusted partner in convenience. We strive to make every aspect of property ownership, from maintenance to special requests, effortless and stress-free. 

These are the values that set My Home Watch Concierge apart:

 

Helpfulness

We take pride in our genuine concern for others and our unwavering commitment to finding solutions.

Creativity

We embrace innovation and creative thinking as essential tools in our toolkit. 

Cooperation & Respect

We foster a culture of cooperation and mutual respect, not only among our team members but also in our interactions with our valued partners and property owners.

Our commitment to these values ensures that every task is approached with professionalism and dedication, resulting in the satisfaction of a job well done. 

At My Home Watch Concierge, we consider communication to be our most valuable asset.  We adhere to a standard of providing direct, honest, and real-time information to our valued families.  Our commitment to transparent communication is designed to eliminate doubts, answer questions, and alleviate any fears that may arise. 

What Our Clients Have To Say

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Shanti V. profile picture
Shanti V.
July 16, 2026
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Absolutely fabulous service from My Home Watch Concierge for our Pensacola home! We can't say enough positive things about Andy and Gretchen's services. We put our Bayou Chico waterfront home on the market when we moved out of state. We needed someone to look after our home while it was on the market, and we are so thrilled we found My Home Watch Concierge. From thorough checks of the home inside and out on a regularly scheduled basis, to being there when we needed someone on site to greet and oversee an installation or repair, MHWC was there. Andy was the on site person and did everything from help us hire a reputable repairman to replace hinges on a sticky door, to picking up and mailing packages to us that inadvertently got shipped to our former address. He checked on progress when we had the interior of the home painted back to neutral colors for the home sale, and alerted us to issues that were overlooked by the painters and might have gone untended to otherwise. He let us know how things were going with a dock installation, and with a new door installation, all things done in our absence, and he was a excellent, objective third party to look things over and give us valuable feedback. We chose bi-weekly homechecks, but those can be done on whatever schedule an owner would like. The reports are extremly thorough and include photos of everything from the temperature in the home and the refrigerator to the decks, windows, faucets, floors and anything else you can think or forgot to think of! He also recommended an excellent cleaning service for us to hire to clean up after the construction workers were done with interior painting and ceiling repairs, and that service did a thorough deep clean that was top notch. Our home recently sold and we are going to miss hearing from Andy! To sum it up, I don't know what we would have done without Andy and My Home Watch Concierge! They are literally a Godsend in a town like Pensacola with so many absentee owners and vacation rentals. Don't hesitate, hire Andy and Gretchen for your needs! Five Stars and counting! Bravo!
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Susan McVicker profile picture
Susan McVicker
February 16, 2026
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Andy and Gretchen are the absolute best! As a property manager who lives 3 states away, I am always struggling with maintenance issues and scheduling said services. These guys make it so easy, one phone call and Andy is ALWAYS there. Never once in the past few years since I found this service have I regretted my decision. Their monthly property inspections have been a true Godsend to me. I cannot recommend them enough, these guys are truly FANTASTIC. Don't hesitate to reach out and give them a call. An added Bonus is their Grocery Concierge service, they do it all!!! My Home Watch Concierge deserves 10+ Stars!!!
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Kim D profile picture
Kim D
April 3, 2025
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This is an essential service for secondary homeowners like us. The home checks ensure plumbing, heating, appliances, pool equipment, etc. are running. The follow up reports and photos provide peace of mind that our home is secure. We had several instances where we needed Andy to address some issues that arose while we were away, including monitoring work done by an outside contractor. He is prompt and communicates well. Every request was completed quickly and professionally. Gretchen has been great to work with also. They have the added benefit of a cleaning service as well. So glad this service is available in our location. My husband and I highly recommend this business.
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Luan Underwood profile picture
Luan Underwood
January 21, 2025
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Home Watch = peace of mind. I needed to be away from my property for several months, & Home Watch allowed me to relax as I received posts & photos that all was well back home. Andy monitored house humidity, air conditioning & outdoor sprinklers. Per my request, he even watered my plants!
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Peter Peterson profile picture
Peter Peterson
January 21, 2025
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An excellent service! No worries about your property while you’re gone. They keep an eye out for you.
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Ruth Rigby profile picture
Ruth Rigby
January 15, 2025
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Excellent service that assures owner that all systems are operating normally. In addition, Home Watch Concierge will manage any maintenance and vendor details that arise. The technology report contains photos and checklist of every home item that was checked. This is an invaluable service. Great people!
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Glenn Sojourner profile picture
Glenn Sojourner
July 25, 2024
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I had the pleasure of working with Gretchen, Andy, and Judy. What a great experience it has been! They are serious about home watch and have even had their business Accredited through the National Home Watch Association. I have found them to be conscientious and committed and would highly recommend My Home Watch Concierge for Home Watch Services.
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A client with a Short-Term Vacation Rental:

My Home Watch Concierge provides a high level of confidence that my vacation rental property is being taken care of when I am not there. I chose this service to fill the gap between my current management company and my infrequent visits. I needed detailed care more often to verify all systems are functioning efficiently, to identify potential problems, and to provide concierge services to schedule and manage repairs. From the very beginning, unknown problems were identified and fixed quickly. The ability to schedule and supervise vendors, and report results is a game changer for me.  Continued Home Watch checks create a peace of mind that everything is in tip top condition. The technology reporting software, complete with photos, is the best verification of service I have ever seen in my owner rental experiences. Every detail is checked every time. The value is ideal for any owner who is serious about maintaining a highly rated property. 

Thank you, My Home Watch Concierge!

Ruth

A client with a Second Residence:

Having My Home Watch Concierge watching over our second home in Navarre provides incredible peace of mind while we’re away. Particularly in Florida, there are so many different issues that can arise. Their regular, thorough property inspections and detailed reports help ensure that there are no surprises when we return. And should we encounter a problem, we know they will be there to assist us, even being on site as needed, to help us work through it.

Pam

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